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Benefit Entitlement

The Benefit Entitlement division at CSS consists of around 500 employees who work in Lucerne, Schlieren, Lausanne-Vennes and Breganzona (Lugano). This regional distribution enables us to provide our clients and partners with a personalised service wherever they are in Switzerland.

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What makes you right for a role in Benefit Entitlement?

  • You enjoy customer contact and always strive to find the best solution for your clients.
  • You work with focus and precision.
  • You find sticking to deadlines easy. 
  • You are capable of working on your own, but also like being part of a team.
  • You have completed basic paramedical/medical training plus advanced commercial training.

Comprehensive onboarding prepares you to work independently

We'll give you a thorough introduction to the job and support your continuing professional development.
You'll be able to further your knowledge via workgroups.
Enjoy team working within an agile organisation.
Numerous benefits are available to all our employees.

Exciting profiles

Your main task will be to check all incoming documents related to benefits (bills, prescriptions, commitments to provide cover, etc.) and to process them correctly and on time, from digitalisation right through to payment. You'll be in close contact with customers and service providers every day.

Thanks to your efforts, we can optimise benefit costs. This helps us in turn to set the best possible premiums for our clients.

There is a wide range of exciting profiles in our division, covering various roles such as:

  • Benefit Entitlement Administrative Officer
  • Benefit Entitlement Specialist
  • Medical Specialist