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Sanagate is a health insurance company in the CSS Group. It provides the same services as CSS Insurance, such as the myCSS client portal.

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The advantages for you

  • Low-cost basic insurance.
  • Identical benefits to all other basic insurers – as prescribed by the Federal Health Insurance Act (KVG).
  • Same services as CSS Insurance – such as the myCSS client portal.

Good to know

Mandatory insurance cover
Everyone living or working in Switzerland must have basic insurance.
Same benefits for all
All of the models and health insurers pay the same benefits for illness, accident, pregnancy and childbirth.
Your contribution
Basic insurance runs from January to December. You have the opportunity to cancel your basic insurance by the end of November each year.
Four providers – the same service
CSS, Arcosana, Intras, Sanagate – these are the providers in the CSS Group. All three offer the same personal service.

Choose your basic insurance

See your own doctor first

Family doctor model

  • Your family doctor is always your first point of contact
  • Free choice of eye doctor and gynaecologist
  • Min. 7% premium discount
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Telephone advice first

Telmed model

  • Telephone advice from medical experts
  • Free choice of doctor after consulting the telemedicine centre
  • Min. 9% premium discount
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Telemedicine & the family doctor model combined

Multimed model

  • Choose between your family doctor and advice by phone
  • Free choice of eye doctor, gynaecologist and midwife
  • Min. 12% premium discount
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Consult your network doctor

HMO model

  • Your medical network doctor is your first point of contact
  • Free choice of eye doctor and gynaecologist
  • Min. 14% premium discount
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Free choice of doctor

Standard model

  • Free choice of doctor
  • Go directly to a specialist
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Further details about Sanagate

  • Independent surveys confirm that our clients are satisfied: Comparis has given Sanagate a rating of 5.2.
  • Sanagate was established as a subsidiary of CSS in 2009 and has been a member of the CSS Group ever since. Alongside regular basic insurance, Sanagate offers two alternative insurance models – the SanaCall model and the Family Doctor model.
  • In 2020, the subsidiary Sanagate was also merged more closely with the CSS Group at the organisational level.
  • Sanagate achieved the first EQM level “Committed to excellence” in 2014 and the “Recognised for Excellence” level in 2018.

Submitting bills

What to do when you receive a doctor’s or hospital bill

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How you benefit

Good reasons to choose CSS

Number 1 in Switzerland
Over 1.78 million people trust CSS.
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myCSS client portal
Doing everything digitally means you’ll never lose track.
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Healthy tips
Regular great ideas for your health.
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24h medical care
Well informed 24/7 – online with myGuide and by phone.
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Properly insured
Choose the insurance that’s right for you.
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For every budget
Save on premiums year on year with the right insurance.
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