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CSS Insurance

LOA

Service-based remuneration (LOA): Rate agreement, which has been concluded between the majority of pharmacies and most health insurers. LOA pharmacies are permitted to charge (to the basic insurance) the work involved in processing prescriptions, including checking the medication and its dispensation, and to charge the cost of the medicine directly to the general health insurance company. This means that the pharmacy can bill CSS directly for medicine under the basic insurance and, in some cases, the supplementary insurance – i.e. such medicine does not have to be paid for in advance (with the exception of persons insured with Intras). In return, LOA pharmacies grant a permanent discount of 2.3 % on most medicine under the basic insurance and undertake to provide good quality.