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CSS Insurance

myCSS – Your client portal

Our myCSS client portal helps you keep track of your insurance documents. It gives you convenient access to all the information you need regarding your CSS health, travel and household insurance. The myCSS app means your insurance folder is just as big as your smartphone.

Advantages of myCSS

  • You can submit your bills easily online
  • Easy-to-follow timeline – your medical treatment history in a nutshell
  • The benefits check provides immediate answers to your questions about cover
  • Up-to-date status of insurance benefits
  • Access to your CSS health, travel and household insurance policies
  • No office hours – submit your query and get information at any time

Register & benefit

More than 540,000 clients of CSS Insurance have already registered for myCSS and now enjoy the all-round service provided by our client portal.

Further details on the myCSS client portal

Using myCSS reduces the time you need to spend on your insurance paperwork.

  • All insured persons with a health insurance product from the CSS Group (CSS Insurance, Arcosana and Intras) who hold an active or future policy and have an email address and mobile phone can use myCSS
  • To make sure the registration process goes smoothly, please refer to our guide
  • Access to your personal data and documents at any time
  • View all premiums and benefit statements of the last five years
  • Transparent display of the bills you’ve submitted, with easy-to-follow details of medical treatment and the associated costs
  • Direct line to our experts
  • Not only can you find out what benefits are covered by your insurance – you can also see which providers / therapists in your area are recognised
  • Benefit from the myCSS app – for iOS and Android


Do you have any questions?

Our client specialists will be happy to answer your questions in person.