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CSS Insurance

About your insurance

Submitting invoices or reporting an accident – it couldn't be easier.

Do you have an invoice for reimbursement? You can send it to us by post (Submit invoice) or simply submit it via the client portal myCSS.

Save time – with direct debit (LSV) or e-billing

With e-billing there's no need for you to log in to myCSS, and the bills will be filed exactly where you can pay them – directly in your e-banking portal. The next time you log in to your bank, simply activate e-billing ("E-billing" menu item), then search and add CSS Insurance, Arcosana or Intras as the invoice issuer.

It's even easier with direct debit (LSV) or Debit Direct: simply register the direct debit with your bank / Swiss Post. Payments will always be made on time, leaving you free to do more important things.

Payment options

Checking invoices & understanding your statements

By carefully checking each medical bill that you receive, you can help to avoid unnecessary costs – and have a positive effect on your premiums. We'll show you how, and also help you to understand your CSS benefit statement.

Pregnant? Pregnant!

As an expectant mother, you’ll face lots of questions during a pregnancy: What do you have to tell your health insurer? What examinations do you need to have and what medication does it make sense for you to take?

Pregnancy & maternity