0844 277 277 Mon-Fri 8am-6pm
CSS Insurance

Reporting luggage damage or loss

We are sorry that your luggage has been stolen, damaged, or lost. You can simply and easily notify us of all the facts of the claim online. We will then contact you to discuss the next steps.


Details of the damage






Details of the damage


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Photos, receipts and reports


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Did you know?

In the event of a claim, assistance is available 24/7 on 0844 277 772