You should bear the following points in mind in relation to the premium discount:
- A doctor from a doctors' network or group practice provides primary care and coordinates your treatment.
- Emergency: in an emergency, you always contact your network doctor or group practice first. If you are unable reach anyone there, you should contact the CSS telemedicine centre.
Exception: You may consult your eye doctor or gynaecologist without referral.
(Please refer to the downloads for exhaustive information.)