0844 277 277 Mon-Fri 8am-6pm
Mon-Fri 8am-6pm  

Telmed – Telephone advice first

Basic insurance with advice by phone. By contacting the Medgate Centre for Telemedicine whenever you have a medical problem, you enjoy a premium discount of up to 13%.

Our product for you: Callmed

Telephone advice first

If you have questions about your health, contact the Medgate Telemedicine Centre, which will provide you with medical advice on behalf of CSS Insurance. A doctor or medical specialist will make a quick, professional assessment and refer you to a doctor for treatment if necessary. As Medgate is available around the clock, you’ll receive an almost instant answer to your questions.

Medgate centre for telemedicine

Give us a call

+41 58 277 77 77
(Tariffe telefoniche a seconda dell'operatore)

Up to 13% discount when you get initial advice from Medgate

To enjoy the premium discount, please stick to following rules:

  • Seek medical advice by phone from Medgate first – then free choice of doctor as recommended by Medgate.
  • Referral: If the doctor treating you refers you to another doctor, you must inform Medgate within 5 working days.
  • Medication: always request lower-priced medicine of your own accord.
  • Emergency: in an emergency, you undertake to notify, or to have someone notify, Medgate as soon as possible, however, at the latest within five working days.

Exception: You may consult your eye doctor or gynaecologist without referral.

(Please refer to the downloads for exhaustive information.)

Benefit cover

Regular basic insurance covers the main costs of outpatient and inpatient care in the event of illness, accident and maternity.

Basic insurance cover

Premiums & discounts

Premiums depend on where you live, your age, and what deductible you choose.

Save on premiums by optimising insurance

Follow the tips under «Save on health insurance premiums» to choose the insurance product that is best for you. Our local client advisors will also be happy to advise you personally.