Client dialogue specialist
Client dialogue specialist trainees provide our Serviceline clients with advice and guidance on various products and services. They talk to clients, receive instructions, enquiries and complaints, and either deal with them directly or forward them to the competent person or unit. Client dialogue specialists are our company's calling card. Their friendliness and professionalism helps keep CSS clients satisfied.
Training
| Duration of training |
3 years |
|---|---|
| Location of training |
CSS Serviceline in Kriens (Lucerne), Lausanne (Vaud) or Breganzona (Ticino) |
| Classroom instruction | 1 day a week |
| Work-related classroom subjects |
|
| Vocational Baccalaureate | Additional option of preparing for the Federal Vocational Baccalaureate alongside work-based training |
Requirements
Are you communicative, good at languages, with good grades in German and a working knowledge of French or Italian? Are you easy to enthuse, open and service-oriented? Do you enjoy working in a team? If we have sparked your interest, apply now for one of our available apprenticeship places.