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CSS Insurance

Annual Report & Sustainability Report

The current annual and sustainability reports are available for download in German.
With its annual report, the CSS Group ensures transparency vis-à-vis clients, shareholders, service providers, the media and the Confederation and cantons.

The sustainability report provides information on the company's economic, social and ecological performance. In preparing this report, the CSS Group follows the guidelines of the Global Reporting Initiative (GRI), the world's leading voluntary standard on sustainability reporting.

2018 Annual Report – Living innovation

With growth of around 50,000 insured persons, CSS has consolidated its position as a leading provider of basic insurance. It had 1.392 million clients at the end of December 2018. The CSS Group posted a net result of CHF 163 million in 2018.

The 2018 Annual Report once again underscores CSS’s digital competence and the innovative spirit it has shown for years. For example, the online version takes a look at the newly launched myGuide. This digital guide systematically asks questions about the user’s symptoms then makes a recommendation for treatment. The digital annual report also features the touching story of one particular insured person who was able to get his life back on track – through sheer force of willpower and thanks to the highly personal support he received from CSS.