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CSS Insurance

Annual Report & Sustainability Report

The current annual and sustainability reports are available for download in German.
With its annual report, the CSS Group ensures transparency vis-à-vis clients, shareholders, service providers, the media and the Confederation and cantons.

The sustainability report provides information on the company's economic, social and ecological performance. In preparing this report, the CSS Group follows the guidelines of the Global Reporting Initiative (GRI), the world's leading voluntary standard on sustainability reporting.

2017 Annual Report – Digital competence

With growth of around 15,300 insured persons, CSS continues to build on its position as a leading provider of basic insurance. It had 1.342 million clients at the end of December 2017. The CSS Group posted a net result of CHF 153.6 million in 2017.

The 2017 Annual Report underscores CSS’s drive for digital transformation in recent years and its steadily expanding competencies in this area. For example, the website provides an insight into the work of the CSS Health Lab and the “digital pills” currently being developed there. The voices of insured persons are also heard in the digital annual report: like Roman Bont, who was able to get his life back on track thanks in part to the highly personal support he received from CSS.