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CSS Insurance

Commitments of CSS Insurance

CSS’s commitments are many and varied. For example, we are committed to a high level of client satisfaction – because satisfied customers are our greatest asset. That is why, for example, we are committed to reducing the number of unwanted telephone calls from brokers. Financially, we are involved in sponsorship, and also support social projects.

Satisfied customers

CSS aims to be the health insurer with the most satisfied customers. That’s why it regularly establishes what customers want – in order to deliver services that better meet their needs.

Current customer satisfaction

Report unwanted calls

We have all been annoyed by unwanted phone calls from brokers looking to sell us new insurance. CSS follows strict rules on telemarketing.

Unwanted phone calls from brokers

Financial support

As a sponsor, CSS supports the Swiss Alpine Club, SAC, as its healthcare partner, for example. We also provide a Family Corner at a number of football stadiums. Our programme of social engagement includes the CSS Foundation and the Theatergala in Lucerne.