0844 277 277 Mon-Fri 8am-6pm
Mon-Fri 8am-6pm  

Commitments of CSS Insurance

Satisfied customers are very important to us. CSS is therefore committed to improving customer satisfaction and reducing the number of unwanted phone calls from brokers. We support a variety of projects as part of our sponsoring activities and through the CSS Foundation.

Satisfied customers

CSS aims to be the health insurer with the most satisfied customers. That’s why it regularly establishes what customers want – in order to deliver services that better meet their needs.

Current customer satisfaction

Report unwanted calls

We have all been annoyed by unwanted phone calls from brokers looking to sell us new insurance. CSS follows strict rules on telemarketing.

Unwanted phone calls from brokers

Financial support

CSS demonstrates financial commitment through its sponsoring activities and the CSS Foundation. Sponsoring is primarily aimed at grassroots sport. The CSS Foundation supports charitable organisations.