Patientenbegleitung

Care management

Whether you’re ill, need an operation or are facing challenges to your health, our care management service will support you – together with your family and the professionals looking after you. Your personal point of contact will advise you on the best treatment and relieve you of some of the administrative burden. Of course, medical responsibility always lies with your doctor.

The advantages for you

  • This service is free for all persons insured with CSS.
  • Having a competent point of contact makes things easier for you.
  • Helps you find the best treatment, support and aids.
  • Coordinates the next steps with everyone involved (doctors, specialists, therapists, etc.).

Would you like to benefit from care management?

Contact us. We would be happy to answer all your questions.

Well looked after with CSS

Should I go to the doctor or not?
myGuide checks your medical symptoms and gives you advice.
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24-hour medical care
Free advice day and night – even when you’re abroad.
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Personal health coach
Get in touch for advice on health-related topics.
Send us your questions