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What you need to know about the coronavirus

Where can I get tested? Who pays the costs? We provide helpful and important information.

Symptoms & tests

I have symptoms of illness – what should I do?

If you have symptoms like fever and coughing, the Federal Office of Public Health (FOPH) says you must stay at home in order not to infect anyone else. The FOPH insists that you should get tested even if you have only mild symptoms in order to identify as many chains of infection as possible. You can also take the Coronavirus Check to determine whether a test is necessary. Your doctor will also be able to advise you.

Stay at home until the test results are available. If the test is positive you must go into isolation. If the test result is negative, you can stop isolating as soon as you have been free of symptoms for 24 hours.

Where can I get tested?

You can get tested for the coronavirus at various doctors, test centres, hospitals and pharmacies. As the cantons are responsible for ensuring access to tests, you can find information on the various testing facilities on the cantonal websites. An overview is available on the FOPH website under «Coronavirus: Tests».

Who pays for the corona test?

The federal government covers the costs of individual PCR tests in the following cases:

  • You get tested because you have symptoms.
  • You've received a notification from the SwissCovid app.
  • You have been in contact with a confirmed case.
  • You've been instructed by a cantonal authority or a doctor to get tested.

The costs of individual PCR tests are not covered if you need a negative test result to get a COVID certificate.

The federal government covers the costs of nasopharyngeal rapid antigen tests for everyone.

Further information is available on the FOPH website.

It has transpired that some service providers have wrongfully been charging additional contributions towards expenses in cases where the federal government covers the cost of a corona test. This is not allowed; you should not be required to pay any additional costs.

Can I also test myself?

Yes. Antigen self-tests have been available from pharmacies since spring 2021. As of 1 October 2021, the federal government no longer covers the cost of these self-tests.

The tests can also be ordered easily online from:

How does the antigen self-test work?

You can test yourself for coronavirus using an antigen self-test. You obtain the sample yourself by doing a nose swab and then read the result. The test result is available within 15 to 20 minutes. Follow the instructions on carrying out a self-test that are enclosed with each kit or watch the instruction video.

Caution: Self-tests provide a less reliable result than PCR tests or rapid antigen tests. It is therefore possible that even if the test is negative, you may be infected with coronavirus and be able to pass it on to others. This is why self-tests are no substitute for the hygiene and social distancing rules and any precautionary measures that are in place.

Cost coverage

I have caught COVID-19. Will CSS pay for my treatment?

If you catch the coronavirus, CSS will pay for your treatment as usual through your basic and supplementary insurance. The co-payment, retention fee and applicable terms and conditions of insurance will be taken into account.

Who pays the cost of the corona vaccination?

The corona vaccination is free for all insured persons; there is no deductible or retention fee. Part of the cost is covered by mandatory health insurance. The rest is paid by the federal government and the cantons.

Does CSS pay for face masks, sanitisers and other preventive products?

No, as these are not benefits that are covered by basic insurance.

About the virus

How is the virus transmitted?

The virus is transmitted via droplets and aerosols that enter the mucous membranes (in the mouth, nose or eyes) of other people in the immediate vicinity (<1.5 metres away). The most common way people catch the disease is through close, prolonged contact (>15 minutes) with someone who is infected, especially if there is no form of protection (e.g., a hygiene mask).

The coronavirus is also spread via contact with contaminated surfaces. A person can become infected if they then touch their face and the infectious droplets from the surface enter their mucous membranes.

How can I protect myself?

The best way to protect yourself and others from infection is to follow the hygiene and social distancing rules. This includes regularly washing your hands thoroughly with soap, keeping your distance and wearing a mask.

The FOPH website «Coronavirus: Protect yourself and others» provides a detailed overview of all the hygiene and social distancing rules.

Can the virus be transmitted by people with no symptoms?

Yes, people who have contracted the virus can infect others before developing symptoms or even if they have no symptoms at all.

Who is in the at-risk group?

Those at risk of becoming seriously ill include older people (the risk of contracting a severe case of the virus increases with age. The risk of being hospitalised also increases from the age of 50), pregnant women, adults with trisomy 21 (Down's syndrome) and people with certain forms of the following chronic conditions:

  • high blood pressure
  • cardiovascular diseases
  • diabetes
  • pulmonary and respiratory diseases
  • conditions and therapies that weaken the immune system
  • cancer
  • obesity
  • renal insufficiency
  • liver cirrhosis


The information above is supplied by the Federal Office of Public Health (FOPH). It is purely for information purposes and is no substitute for medical advice. If experiencing health problems, you should contact your doctor or a medical professional.


Exclusion of liability

The information presented here on the products and benefits of the CSS Group is designed to provide a general overview and is in no way complete. Actual details can be found in the statutory provisions of the Federal Health Insurance Act (KVG), the Federal Insurance Contract Act (VVG), the General Insurance Conditions (AVB), and the Supplementary Conditions (ZB), which determine the obligation of the CSS Group to provide benefits. The information is provided «as is» without any warranty and is subject to change at any time.


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