Immediate assistance for household contents damage

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Damage in the home can happen very quickly. And we're just as quick to help – thanks to our 24-hour hotline.

Water in the basement, lost keys, a broken window or a scorched sofa and smoke in the living room: There's never an ideal time for damage within your own home. So, it's comforting to know that you've got CSS behind you – an insurance company that will do what needs to be done right away.

24-hour advice and support

Everyone who has household contents, buildings or personal liability insurance with CSS can count on the 24-hour customer service hotline.

If they need to file a claim, they can call 0844 277 888 for support and advice. And any immediate measures that need to be taken will be arranged for them. 24 hours a day, 7 days a week, 365 days a year.

Discounts available

If you've also taken out health insurance (basic and/or supplementary insurance) with CSS, you'll get a 10% discount on household insurance. In addition, CSS grants a no-claims discount of up to 30% on household contents insurance.