What you need to know about the coronavirus
Where can I get tested? Who pays the costs? We provide helpful and important information.
If you have symptoms like fever and coughing, the Federal Office of Public Health (FOPH) says you must stay at home in order not to infect anyone else. The FOPH insists that you should get tested even if you have only mild symptoms in order to identify as many chains of infection as possible. You can also take the Coronavirus Check to determine whether a test is necessary. Your doctor will also be able to advise you.
Stay at home until the test results are available. If the test is positive you must go into isolation. If the test result is negative, you can stop isolating as soon as you have been free of symptoms for 24 hours.
You can get tested for the coronavirus at various doctors, test centres, hospitals and pharmacies. As the cantons are responsible for ensuring access to tests, you can find information on the various testing facilities on the cantonal websites. An overview is available on the FOPH website under «Coronavirus: Tests».
No. Your doctor will decide whether you need to be tested. If a test is necessary, the federal government will pay the cost, provided that the FOPH’s criteria are fulfilled. There are exceptions in the context of travel, work and leisure activities.
It has transpired that some service providers have wrongfully been charging additional contributions towards expenses in cases where the federal government covers the cost of a corona test. This is not allowed; you are not required to pay any additional costs.
Rapid antigen tests can also be conducted outside of licensed laboratories. The result is available within 15 to 20 minutes. However, the result is less reliable than that of a PCR test. According to the federal government's vaccination strategy, given the fact that PCR testing capacity is limited, it still makes sense to use rapid antigen tests, especially in the following cases:
In addition, a rapid antigen test can be considered if you don't have symptoms but are notified by the SwissCovid app that you’ve been in contact with someone who has tested positive. Also, if your doctor or the cantonal authority orders a rapid test because you have been in contact with someone who has tested positive. Or if a rapid test is required as part of protective measures (e.g., at sporting events, concerts, etc.) or at the recommendation of your employer.
A positive rapid test must always be confirmed by a PCR test.
If you catch the coronavirus, CSS will pay for your treatment as usual through your basic and supplementary insurance. The co-payment, retention fee and applicable terms and conditions of insurance will be taken into account.
The corona vaccination is free for all insured persons; there is no deductible or retention fee. Part of the cost is covered by mandatory health insurance. The rest is paid by the federal government and the cantons.
No, as these are not benefits that are covered by basic insurance.
The virus is transmitted via droplets and aerosols that enter the mucous membranes (in the mouth, nose or eyes) of other people in the immediate vicinity (<1.5 metres away). The most common way people catch the disease is through close, prolonged contact (>15 minutes) with someone who is infected, especially if there is no form of protection (e.g., a hygiene mask).
The coronavirus is also spread via contact with contaminated surfaces. A person can become infected if they then touch their face and the infectious droplets from the surface enter their mucous membranes.
The best way to protect yourself and others from infection is to follow the hygiene and social distancing rules. This includes regularly washing your hands thoroughly with soap, keeping your distance and wearing a mask.
The FOPH website «Coronavirus: Protect yourself and others» provides a detailed overview of all the hygiene and social distancing rules.
Yes, people who have contracted the virus can infect others before developing symptoms or even if they have no symptoms at all.
Those at risk of becoming seriously ill include everyone over the age of 65, pregnant women, smokers and people with the following conditions:
The information above is supplied by the Federal Office of Public Health (FOPH). It is purely for information purposes and is no substitute for medical advice. If experiencing health problems, you should contact your doctor or a medical professional.
Exclusion of liability
The information presented here on the products and benefits of the CSS Group is designed to provide a general overview and is in no way complete. Actual details can be found in the statutory provisions of the Federal Health Insurance Act (KVG), the Federal Insurance Contract Act (VVG), the General Insurance Conditions (AVB), and the Supplementary Conditions (ZB), which determine the obligation of the CSS Group to provide benefits. The information is provided «as is» without any warranty and is subject to change at any time.