Mann verlässt mit Reisetasche Wohnung


In our clients' best interests, we pay particular attention to quality. This means living up to our claim of providing a high-quality service by measuring performance and ensuring transparency.

Measurement and recognition

CSS has been surveying its clients on an ongoing basis since 2015 regarding their satisfaction following a stay in hospital or a rehabilitation clinic. We also analyse a variety of quality indicators that are available to the public. We discuss the findings of our surveys with the service providers concerned and include the issue of quality assurance in our cooperation agreements. We vouch for our partners, who are committed to pursuing continuous, long-term processes to improve the healthcare system. We honour exemplary commitment with an award for quality in healthcare: the Quality Crystal for crystal-clear, transparent quality.

Transparency in the Swiss healthcare system

Best quality for you

We are committed to quality and transparency in medical care. It’s our way of ensuring that our healthcare system remains one of the world’s best, today and in the future.

How and what we check