Checking & submitting bills
Have you received a bill from a service provider (doctor, hospital, therapist, etc.)? Checking, paying, submitting – it couldn't be easier.
You’ve received the bill directly from your doctor – that’s known as tiers garant. Forward the bill to us once you’ve checked it and paid it.
Please check your doctors’ bills carefully. If you find a mistake, let us know immediately. By checking the bills you receive as a patient, you can help to avoid unnecessary costs – and have a positive effect on premiums.
Pay the bill and send us the refund form. You have two options:
Good to know: Have you been using CSS labels to submit bills for reimbursement up to now? You don’t need them anymore.
Many doctors’ bills are unclear. You can check the following points easily. After all, only you know what services were actually provided.