Submitting bills
Have you received a bill from a service provider (doctor, hospital, physiotherapist, etc.)? Here's what to do.
Check it carefully
Mistakes can happen. Please check that all the details, like the reason for treatment and amount of medication, etc., are correct.
Pay the bill and submit it to us
Settle the bill and send the refund form to us. There are two ways you can do this:
- Simply and quickly via myCSS
You can scan the bill and upload it directly to the myCSS customer portal or myCSS app. The bill will reach us in a matter of moments. - Send the bill by post
You can send us the bill by post to the following address:
CSS Versicherung
PO Box 2550
6002 Lucerne
Switzerland
