Brokers’ commissions
When it comes to acquiring new clients, CSS relies heavily on its own sales force. But it also works with brokers. In order to promote high quality and cost-effective advice, CSS is in favour of stepping up cooperation throughout the entire health insurance industry by means of a self-regulatory industry agreement for basic and supplementary insurance.
An industry agreement regulating unwanted sales calls and brokers' commissions, which have given rise to discussions for years, has been in place since 1 January 2021. CSS has applied this industry agreement from the very beginning. CSS has joined forces with the national industry associations curafutura and santésuisse in an effort to get the Federal Council to declare the agreement generally binding and so create a level playing field for all insurers. On 14 August 2024, the Federal Council declared the industry agreement on brokers 3.0 generally binding, effective 1 September 2024. It is crucial that all insurers stick to the new rules. CSS expects the authorities (the FOPH for KVG, and FINMA for VVG) to monitor compliance with the rules.
Your health partner
As a health partner, we are committed to leading a healthy life, actively taking steps to regain one's health and developing a mindful approach to illness.
