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Customer satisfaction

Our customers’ satisfaction is important to us. It's very important to us that our employees provide our clients with personalised and individual advice and support.

Excellent service

We're delighted about the many positive messages received from our clients. Every year, up to 70,000 randomly selected clients rate us online or by phone (in a survey conducted by the 'AmPuls' market research institute). This feedback is extremely valuable to us. We constantly learn something new, and this contributes directly to the ongoing improvement of our products and services.

Really personal approach, nice reception, useful. Overall great!
Telephone contact: Feedback from Katy R., 2022
The Advisor was very helpful and I’m exceedingly happy with my new insurance. Thank you!
Advisory: Feedback from James H., 2022

Your opinion is important to us

Do you have feedback for us? Tell us about your experience. We look forward to hearing from you.