Annual report 2024 Cover

Annual Report

The annual report provides an overview of the past financial year of the CSS Group. In addition to the latest facts and figures, it also reports on the economic, social and environmental highlights of the past year.

Read the report (in German)

CSS closes 2024 financial year with a profit

CSS made significant efforts on a number of fronts in the 2024 financial year. These have paid off. For the 15th year in succession, CSS was able to post positive results and higher premium income. It closed its 125th year in business with a surplus of CHF 62.7 million. This was attributable to a very pleasing result in the supplementary insurance business, a further improvement in the return on investments and strong cost discipline. As at 1 January 2025, CSS insured around 1.7 million clients.

New generation of supplementary insurance products

CSS made investments in its product portfolio in 2024. The healthcare system is constantly evolving: Treatment is now more flexible, taking place in outpatient and inpatient settings, at home or with digital assistance. In addition, the traditional distinction between 'semi-private' and 'private' rooms in hospital is becoming less important. The new 'Livo' product line combines benefits for outpatient, inpatient and alternative treatment in a single insurance plan. And Livo has been designed with the ability to include new innovative offerings and services as soon as the opportunity presents itself.

New avenues in medical care

Last year CSS also invested in integrated care, in which various instances network to coordinate medical treatment. It joined forces with the Ensemble Hospitalier de la Côte (EHC) to launch an innovative care model. The EHC unites professionals working in 40 different medical specialities in inpatient and outpatient settings. This guarantees comprehensive care, from family doctor consultations right through to specialised hospital services and nursing care.