Quality
Ensuring good quality and developing the necessary quality systems (criteria, indicators, etc.), as well as measuring quality and disclosing the measurement results are vital to an efficient and effective healthcare system and primarily the task of the service providers. Alongside process and structural quality, measurements of the quality of indications and results are particularly intended to ensure transparency regarding quality among service providers. This transparency constitutes an important competitive criterion.
As part of the implementation of the new quality legislation (Art. 58 KVG), CSS is campaigning for the quality of service delivery in the Swiss healthcare system to be transparently recorded and disclosed. The rules on quality development and transparency should be binding and subject to sanctions. However, implementation of the new quality legislation (Art. 58 of the Federal Health Insurance Act) is proving challenging as the associations representing the service providers and those representing the health insurers are obliged to uphold cost neutrality. The newly achieved quality transparency is meant to enable premium payers to compare offers between service providers and allow tariff partners to compete on a price as well as a quality level.
Your health partner
As a health partner, we are committed to leading a healthy life, actively taking steps to regain one's health and developing a mindful approach to illness.