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Appenzell healthcare network: where your mental health takes centre stage

From early detection through to recovery and support in difficult situations. The collaboration between CSS and the Spitalverbund Appenzell Ausserrhoden (SVAR) hospital network gives you access to the best possible mental healthcare should you need it.

The advantages for you as a CSS client

  • Free initial consultation on your mental health: Answer five questions about your current wellbeing and, if interested, arrange a free initial consultation with a CSS Health Coach.
  • Bridge waiting times: Our CSS Health Coaches are there for you and ready to provide targeted support while you're on the waiting list for treatment at the Psychiatric Centre. In addition, you can make use of digital offers covering a variety of topics.
  • Support after therapy: Once you've finished your therapy at the PZA Psychiatric Centre, the CSS Health Coaches will help you settle back in to everyday life.

Appenzell healthcare network at a glance

Appenzell and region

All insured persons in Appenzell Ausserrhoden, Appenzell Innerrhoden and the surrounding regions who have the Family Doctor, HMO or Multimed model can take advantage of this offer.

Focus on mental health

Not sure how well you're doing mentally? Maybe you're feeling under strain? A simple test will let you find out and a no-obligation, free consultation will give you one-to-one advice.

Better coordination

Close collaboration between the CSS Health Coaches and the staff at the PZA Psychiatric Centre run by SVAR ensures seamless care and support during every step of your treatment.

Digital offers

Persons insured with CSS have access to innovative digital offers designed to support their mental health.

How to benefit from the Appenzell healthcare network

  1. Got the Family Doctor, HMO or Multimed model of basic insurance?
  2. Then answer five questions about your current state of wellbeing or get in touch with the CSS Health Coaches, without obligation.

Useful facts about the Appenzell healthcare network

CSS has joined forces with the PZA Psychiatric Centre run by the Spitalverbund Appenzell Ausserrhoden (SVAR) to launch a care model focusing on mental health in the hospital network's catchment area from 1 January 2026.

You're in good hands

Professionals from the PZA work closely with the CSS Health Coaches in the SVAR healthcare network covering Appenzell Ausserrhoden, Appenzell Innerrhoden and the surrounding region. This collaboration lets you benefit from higher-quality treatment and continuous support.

Always here for you

We provide support and guidance when you're feeling mental strain or stress. You benefit from the collaboration, ensuring your all-round care: Waiting times are bridged and transitions between the different levels of care are handled efficiently.

Recommendation on prevention

We'll not only support you in recovering and living mindfully with a medical condition, we'll also help you with prevention. Answer five questions about your mental health and, if necessary, arrange a free initial consultation with a CSS Health Coach. You'll be given personalised recommendations and guided specifically towards suitable support offers in the region. You'll even be referred to the Psychiatric Centre if needed.

Frequently asked questions

Persons insured with CSS can benefit from the collaboration with the Psychiatric Centre run by SVAR from 1 January 2026.

Persons insured with CSS in Appenzell Ausserrhoden, Appenzell Innerrhoden and the surrounding region who have the Family Doctor, HMO or Multimed model of basic insurance can take advantage of this offer.

At present, the healthcare network covering Appenzell Ausserrhoden and Appenzell Innerrhoden is the only one focusing on mental healthcare. However, there are other healthcare networks that offer integrated general healthcare. We are continually building on our partnerships.

The collaboration between staff at the PZA and the CSS Health Coaches improves the care given to patients in three ways:

  1. The initial consultation with a CSS Health Coach helps to assess the state of their mental health and to detect signs of psychological strain and stress at an early stage.
  2. Waiting times for treatment can be bridged with the help of the CSS Health Coaches and digital offers.
  3. Smooth and safe transitions are ensured between the different levels of care.
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