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myFlex Alternative Insurance

Alternative insurance pays generous contributions towards alternative forms of treatment – making it a sensible way to supplement basic health insurance.

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The advantages for you

  • Up to CHF 10,000 a year for alternative treatments.
  • See a CSS-recognised therapist without first having to speak to your doctor.
  • Choose the therapy that’s right for you from 80 alternative methods.
  • myFlex Alternative Insurance lets you take full advantage of the enjoy365 Health Shop and the active365 rewards app.

myFlex Alternative Insurance at a glance

All-round protection

This insurance covers treatments using alternative methods.

No deductible

CSS participates in the therapy costs from the very first franc.

Discount for families

You pay 25% less for your children’s myFlex Alternative Insurance.

Without med. certificate

You can go straight to a therapist & don’t need a doctor's prescription.

How Alternative Insurance works

Are you looking for treatments that fall outside the scope of conventional medicine? myFlex Alternative Insurance makes it possible.

Free choice of method

Alternative medicine, natural therapies, complementary medicine: there are many different names for it and many different forms of therapy. Choose the one that’s right for you from around 80 methods recognised by CSS.

How much does myFlex Alternative Insurance cost?

Premiums vary depending on your age, gender and chosen category. Thanks to the Economy, Balance and Premium categories, Alternative Insurance can be perfectly adapted to your needs. Choose the option that best matches you and your budget.

Your premium at a glance

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Good to know about myFlex Alternative Insurance

If alternative treatment methods are important to you, then we recommend this insurance. It covers around 80 different methods, ranging from acupuncture and massage to osteopathy.

A sensible way to supplement basic insurance

Basic insurance covers the costs of conventional medical treatment. It only recognises five alternative methods, all of which must be administered by a conventionally trained doctor (Dr. med.). You pay a deductible & retention fee for these treatments.

CSS pays 75%

With myFlex Alternative Insurance, CSS covers 75% of your treatment costs. If you opt for the Premium category, you can get a maximum amount of CHF 10,000 per year.

Easily find a therapist

Looking for alternative treatment? The therapist search function helps you to quickly find alternative therapists recognised by CSS near you.

Overview of benefits

Table providing breakdown of the share paid by each form of insurance towards alternative treatment methods. The table contains two columns: one for the insurance product and one for the share paid by CSS per calendar year.
Insurance Share paid
myFlex Economy Alternative Insurance 75%, max. CHF 1,000 per calendar year for outpatient/inpatient treatment and medication, or 75%, max. CHF 200 per calendar year for treatments with restricted cover. The maximum price is taken into account.
myFlex Balance Alternative Insurance 75%, max. CHF 3,000 per calendar year for outpatient/inpatient treatment and medication, or 75%, max. CHF 600 per calendar year for treatments with restricted cover. The maximum price is taken into account.
myFlex Premium Alternative Insurance 75%, max. CHF 10,000 per calendar year for outpatient/inpatient treatment and medication, or 75%, max. CHF 2,000 per calendar year for treatments with restricted cover. The maximum price is taken into account.

Maximum price per method / therapist

CSS pays a maximum amount – or maximum price – for each five minutes of treatment. If the treatment costs are higher, you pay the difference out of your own pocket. Find out more

Frequently asked questions

Yes. Maximum prices and time limits apply to therapies such as classical massage, osteopathy, homeopathy, acupuncture and craniosacral therapy.

These measures help to keep premiums affordable in the long term and to make therapeutic treatments efficient. Therapists may charge more than the CSS maximum price, but costs will only be reimbursed up to this limit. Insured persons must pay the difference out of their own pocket. More on maximum price

You can take advantage of the comprehensive benefits provided by myFlex Alternative Insurance if you also have myFlex Outpatient insurance or myFlex Hospitalisation Insurance.

No. The risk of accident is included in the cover. It's impossible to exclude it as complementary medical treatments aren't generally covered by accident insurance.

Outpatient complementary medical treatments are recognised, together with any medication that is prescribed. They must be provided by service providers recognised by CSS who feature on the information sheet on CSS-recognised methods of alternative medicine.

The same benefits are provided for hospitalisation as for outpatient treatment.

Yes. In addition to myFlex Insurance, there is Alternative Insurance 2001.