Multimed is a version of mandatory basic insurance in which you always call your family doctor or the telemedicine centre first. Your treatments will be perfectly – and digitally – coordinated.
Calculate premiumWould you like to lower your retention fee? And are you happy to consult with your family doctor or someone by phone first? Then we recommend the Multimed model.
You have two partners: the Multimed family doctor and the telemedicine centre. You are free to decide which is the right point of contact for you at any particular moment – because both of them are familiar with your medical history.
If further investigations are needed, the coordination partner responsible may refer you to a specialist.
In emergencies, call the telemedicine centre or contact your Multimed family doctor. If they cannot be reached, contact their locum or the emergency service.
Cost coverage according to the tariff, throughout Switzerland, for treatment by recognised doctors, chiropractors, dieticians, midwives, speech therapists, physiotherapists, ergotherapists, nurses and nursing auxiliaries
Acupuncture, anthroposophic medicine, Chinese medicine, homeopathy and phytotherapy: Cost coverage according to the tariff, throughout Switzerland, for treatment by recognised doctors with an FMH qualification in the respective field of complementary medicine
Cost coverage without limit to sum or duration in the general ward (hospital/acute-care hospital) in accordance with the current cantonal hospital list
As stipulated in article 12 of the Health Insurance Benefits Ordinance
Cost coverage in the general ward in emergencies for outpatient or inpatient treatment, up to a maximum of twice the tariff of the canton of residence in Switzerland. The special provisions in force under the bilateral agreements apply in the case of EU countries (incl. Iceland, the Principality of Liechtenstein and Norway)
Medically prescribed medication on the Federal Office of Public Health (BAG) «New list of generic medicine with differentiated retention fees for original preparations and generic medicines», the drug formulary or the Specialty List
Spa treatments: CHF 10 per day, 21 days per year, plus the cost of medical treatment
Recovery cures: The cost of medical treatment only
7 check-ups during pregnancy and one following the birth, 2 ultrasound examinations for a normal pregnancy, home birth or hospital birth, maximum CHF 150 for antenatal courses, maximum 3 sessions of breastfeeding advice
Contributions to aids in accordance with the aids and appliances list
Contributions to preventive health measures e.g. vaccination of children, preventive gynaecological examinations, etc.
Cost of transport: 50 % of costs, max. CHF 500 per calendar year
Rescue costs: 50 % of costs, max. CHF 5,000 per calendar year
Up to age 18: CHF 180 per year, on a doctor’s prescription
Cost coverage for medically prescribed examinations, treatment and nursing care by recognised Spitex organisations at home or in nursing homes
Cost coverage for severe jaw disease or if treatment becomes necessary because of a serious general illness. Primary treatment of dental accidents (if accident cover included)
Cost coverage for psychotherapy with a doctor
No. Your Multimed family doctor or the telemedicine centre is your first point of contact. If you require specialist treatment, you will be referred by your chosen point of contact. If you do not stick to the rules, it will not be possible to reimburse your treatment costs.
You can change your Multimed family doctor at any time. Please notify us of your new doctor.
The easiest way to find recognised doctors near you is to use the premium calculator or the Multimed search function.
Both points of contact – the exchange of information between the Multimed doctor and the telemedicine centre means you get the best possible treatment.
Yes. Please notify the telemedicine centre or your Multimed family doctor within 10 days of receiving emergency treatment. Or you can report the emergency digitally via the myCSS client portal.
Pay the bill and send us the refund form. It couldn’t be easier!
Premiums depend on where you live, your age and what deductible you choose.
