Multimed is a version of mandatory basic insurance in which you always call your family doctor or the telemedicine centre first. Your treatments will be perfectly – and digitally – coordinated.
Calculate premiumWould you like to lower your retention fee? And are you happy to consult with your family doctor or someone by phone first? Then we recommend the Multimed model.
You have two partners: the Multimed family doctor and the telemedicine centre. You are free to decide which is the right point of contact for you at any particular moment – because both of them are familiar with your medical history.
If further investigations are needed, the coordination partner responsible may refer you to a specialist.
In emergencies, call the telemedicine centre or contact your Multimed family doctor. If they cannot be reached, contact their locum or the emergency service.
Cost coverage according to the tariff for treatment by recognised doctors, chiropractors, dieticians, midwives, logopedists, physiotherapists, ergotherapists, nurses and nursing auxiliaries throughout Switzerland
Acupuncture, anthroposophic medicine, Chinese medicine, homeopathy and phytotherapy: costs are covered according to the tariffs prevailing in the canton of residence or at the place of work for treatment by recognised doctors with an FMH qualification in the discipline of complementary medicine
Cover for all costs in the canton of residence according to the HIA (public hospital/acute hospital), unlimited as to sum or duration in a general ward
In accordance with Article 12 of the Ordinance on Compulsory Health Insurance Benefits
Cover for costs incurred in emergencies for outpatient or inpatient treatment on a general ward up to a maximum of twice the tariff of the canton of residence in Switzerland. Special conditions apply in EU states (incl. Iceland, the Principality of Liechtenstein and Norway) as determined in the bilateral agreements
Medically prescribed medication on the list of generic drugs maintained by the Federal Office of Public Health (FOPH), the list of medicines with tariffs or the specialities list
Spa cures: CHF 10 per day, 21 days per year plus medical costs
Convalescence cures: only medical costs
Eight check-ups, two ultrasound examinations for a normal pregnancy, home birth or hospital birth, max. CHF 150 for prenatal courses, max. three sessions for breastfeeding advice
Contributions to aids in accordance with the official aids and appliances list compiled by the Federal Office of Public Health (FOPH)
Contributions to preventive health measures e.g. vaccination of children, preventive gynaecological examinations, etc.
Cost of transport: 50% of costs, max. CHF 500 per calendar year
Cost of rescue: 50% of costs, max. CHF 5,000 per calendar year (Switzerland)
Up to 18 years of age: CHF 180 per year with a medical prescription
Costs are covered for examinations, treatment and nursing care prescribed by a physician and carried out at home or in nursing homes by recognised Spitex organisations
Costs are covered for serious jaw disease or if treatment becomes necessary because of a serious general illness. Initial treatment in case of accident (if accident cover included)
Costs for psychotherapy by a doctor
No. Your Multimed family doctor or the telemedicine centre is your first point of contact. If you require specialist treatment, you will be referred by your chosen point of contact. If you do not stick to the rules, it will not be possible to reimburse your treatment costs.
You can change your Multimed family doctor at any time. Please notify us of your new doctor.
The easiest way to find recognised doctors near you is to use the premium calculator or the Multimed search function.
Both points of contact – the exchange of information between the Multimed doctor and the telemedicine centre means you get the best possible treatment.
Yes. Please notify the telemedicine centre or your Multimed family doctor within 10 days of receiving emergency treatment. Or you can report the emergency digitally via the myCSS client portal.
Pay the bill and send us the refund form. It couldn’t be easier!
Premiums depend on where you live, your age and what deductible you choose.
