Telmed is a version of mandatory basic insurance in which you always call the telemedicine centre first.
Calculate premiumAre you happy to seek advice over the phone first? And is a reduced premium important to you? Then Telmed is ideal for you.
Telmed means that you always call the telemedicine centre first before making a doctor’s appointment.
In an emergency, you can go straight to a doctor. You should then inform the telemedicine centre within the next 10 days.
Cost coverage according to the tariff for treatment by recognised doctors, chiropractors, dieticians, midwives, logopedists, physiotherapists, ergotherapists, nurses and nursing auxiliaries throughout Switzerland
Acupuncture, anthroposophic medicine, Chinese medicine, homeopathy and phytotherapy: costs are covered according to the tariffs prevailing in the canton of residence or at the place of work for treatment by recognised doctors with an FMH qualification in the discipline of complementary medicine
Cover for all costs in the canton of residence according to the HIA (public hospital/acute hospital), unlimited as to sum or duration in a general ward
In accordance with Article 12 of the Ordinance on Compulsory Health Insurance Benefits
Cover for costs incurred in emergencies for outpatient or inpatient treatment on a general ward up to a maximum of twice the tariff of the canton of residence in Switzerland. Special conditions apply in EU states (incl. Iceland, the Principality of Liechtenstein and Norway) as determined in the bilateral agreements
Medically prescribed medication on the list of generic drugs maintained by the Federal Office of Public Health (FOPH), the list of medicines with tariffs or the specialities list
Spa cures: CHF 10 per day, 21 days per year plus medical costs
Convalescence cures: only medical costs
Eight check-ups, two ultrasound examinations for a normal pregnancy, home birth or hospital birth, max. CHF 150 for prenatal courses, max. three sessions for breastfeeding advice
Contributions to aids in accordance with the official aids and appliances list compiled by the Federal Office of Public Health (FOPH)
Contributions to preventive health measures e.g. vaccination of children, preventive gynaecological examinations, etc.
Cost of transport: 50% of costs, max. CHF 500 per calendar year
Cost of rescue: 50% of costs, max. CHF 5,000 per calendar year (Switzerland)
Up to 18 years of age: CHF 180 per year with a medical prescription
Costs are covered for examinations, treatment and nursing care prescribed by a physician and carried out at home or in nursing homes by recognised Spitex organisations
Costs are covered for serious jaw disease or if treatment becomes necessary because of a serious general illness. Initial treatment in case of accident (if accident cover included)
Costs for psychotherapy by a doctor
The telemedicine model offered by CSS and Arcosana is called Callmed. You'll find it mentioned under this name on the policy.
No, you must always call the telemedicine centre first – except in an emergency. If you do not stick to the guidelines, it will not be possible to reimburse your treatment costs.
Pay the bill and send us the refund form. It couldn’t be easier!
Premiums depend on where you live, your age and what deductible you choose.
