myCSS – your portal
myCSS is your digital insurance folder. You can access your documents at any time, send us bills and see what CSS pays. myCSS saves you time and effort.
Open myCSS
The advantages for you
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You can view your policies, benefits and documents at any time.
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Your treatment history is clearly presented.
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myCSS makes it easy to submit bills digitally.
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Even easier: with the myCSS app you have everything at your fingertips.
How myCSS works
Promptly taken care of
Opt for the paperless organisation of all matters related to your health. Easily submit your bills online: scan, upload, that’s it. Not only do you save on postage, you also have more time to enjoy the better things in life.
Quickly found
myCSS comes with many useful functions. Whether chiropractor, acupuncture or new glasses: the myCSS Benefit Check tells you immediately what benefits CSS will pay for you.
Fully informed
You always have all the information you need about your insurance immediately to hand.
Frequently asked questions
Who can use myCSS?
Anyone who is over 18 and has health insurance with the CSS Group.
I can no longer find the activation letter, or my code has expired. What now?
No problem. You can identify yourself using your AHV number and a CSS document. It couldn't be easier.
What do I need to register?
You need an email address, a smartphone and your client number.
I can’t register – what should I do?
Follow our step-by-step instructions that will guide you through the process.
Is data privacy guaranteed?
Yes, at myCSS, your data is absolutely secure. CSS makes protecting your privacy a top priority. That’s why it meets the very highest security and data protection standards.
Will I only receive documents electronically from now on?
Yes. By registering for myCSS, you will receive all documents electronically. You can change this delivery method in the myCSS settings at any time.
Tip: You will also receive your bills electronically. We recommend signing up for LSV, Debit Direct or eBill.
What does NIC stand for?
NIC means non-insured costs. These are costs that are not covered by CSS. You have to pay them yourself.
What period of time can I see in myCSS?
You can see all the premiums and benefit statements of the last 5 years.
