Health Coach
The CSS Health Coach is your personal point of contact for all questions related to your health.
How the advisory service works
Personal service
The Health Coach supports you in staying healthy, becoming healthy and living better with illness. Together, you find the offer that's right for you.
The Health Coach is here to help
As a health partner, we’re there for our insured persons when they need us. Ask us, we will be happy to help.
Frequently asked questions
No. The CSS Health Coaches answer your health-related questions. The information they provide is generally applicable and doesn't include an assessment of your own health situation. It is therefore no substitute for a personal consultation, examination or diagnosis by a recognised doctor. Depending on the situation, this information can be a useful addition to the dialogue between doctor and patient.
In case of doubt, if a CSS Health Coach makes a recommendation that differs from the advice given by your doctor, the doctor's opinion should take precedence. We cannot assume any responsibility for the outcome of the treatment and disclaim all liability in this respect.
The service is available to anyone insured with CSS.
Yes. The CSS Health Coaches are obliged to maintain professional secrecy and comply with strict data protection provisions. The consultation will have no effect on your insurance.
Best quality for you
We are committed to quality and transparency in medical care. It’s our way of ensuring that our healthcare system remains one of the world’s best, today and in the future.