Eine Frau liegt müde im Bett und findet ihren Schlaf nicht.

Psychological counselling with Aepsy

Are you currently going through a difficult period or facing personal challenges? CSS is here to help. Aepsy provides fast psychological support – no diagnosis necessary.

Who is psychological counselling suitable for?

Psychological counselling helps people who are going through a difficult period in their lives. The aim is to provide you with support in challenging situations and strengthen your resources. CSS supports counselling 

Important: Counselling through Aepsy is no substitute for therapy if you have a diagnosed mental health condition.

Fast psychological support with Aepsy

Aepsy is a digital platform for psychological counselling. You can use it to quickly find a psychologist who is recognised by CSS and who matches your needs.

Counselling takes place online, over the phone or in person – depending on the offer and your preference. You can often get an appointment after just a few days.

Here’s how:

  1. You answer a few questions on Aepsy.
  2. Aepsy suggests suitable psychologists. You can listen to audio clips to help you choose the right person.
  3. A short, free intro call gives you the chance to get to know them. You then book your first session.
  4. You pay Aepsy directly. You can then submit the bill to CSS and get part of the costs refunded, depending on what insurance you have.
Open Aepsy

What does CSS pay for psychological counselling with Aepsy?

Table providing breakdown of the share paid by each form of insurance towards psychological counselling. The table contains two columns: one for the insurance product and one for the share paid by CSS per calendar year.
Insurance Share paid 
myFlex Balance Outpatient Insurance 75%, max. CHF 1,000 / calendar year
myFlex Premium Outpatient Insurance 75%, max. CHF 3,000 / calendar year
Standard Insurance CHF 40 per session for 20 sessions / calendar year
Standard Plus Insurance CHF 40 per session for 20 sessions / calendar year
Health Insurance Livo Smart  50%, max. CHF 500 / calendar year
Health Insurance Livo Top, Balance 75%, max. CHF 1,000 / calendar year
Health Insurance Livo Top, Premium 75%, max. CHF 3,000 / calendar year

FAQs

Aepsy is a digital platform for psychological counselling. It lets you quickly find a psychologist who matches your needs.

You can usually get an appointment within a few days.

No. You can use psychological counselling from Aepsy even without a diagnosis.

Online (video call), over the phone or in person – depending on what the chosen psychologist offers.

You’ll receive a bill after counselling. Please check it. Submitting bills couldn’t be easier with myCSS. 

The pricing varies. You can see the prices directly in the psychologist’s profile.

Aepsy isn't suitable for people experiencing an acute crisis or emergency. In such situations, please seek professional help immediately or call the emergency services.