A woman lies on her left stomach, her back is visible.

Online skin check

Do you have a skin problem? Show it to an online doctor from home and get a response within 48 hours. It couldn't be easier.

The advantages for you

  • The check is suitable for all skin problems such as rashes, eczema and moles.
  • Answer available within a few hours – but within 48 hours at most.

Good to know

Experienced dermatologists

Assessment by experienced dermatologists licensed to practice in Switzerland.

Available online

A recommendation for your skin problem can be sought anytime, anywhere.

Data privacy

Your data will be treated in the strictest confidence; CSS will not be able to access it.

Here’s how the online skin check works

  1. You choose an OnlineDoctor from the list.
  2. You describe your symptoms and upload up to three pictures of your skin problem.
  3. Your online doctor will get back to you with an assessment – within 48 hours.

If the OnlineDoctor recommends seeing a doctor face-to-face, you must always proceed as follows: Consult your trusted medical point of contact: e.g. under the family doctor model, this would be your family doctor.

Frequently asked questions

The cost for the online skin check is covered by basic insurance. You pay a portion of the healthcare costs in form of a deductible and retention fee.

If the online doctor recommends seeing a doctor face-to-face, you must always proceed as follows: Consult the trusted medical point of contact you defined under basic insurance.

For example, if you have Callmed, you should go ahead and call the telemedicine centre.

Yes. The online skin check is a medical device produced by OnlineDoctor AG that bears the CE marking. As the manufacturer of the online skin check, OnlineDoctor AG is responsible for compliance with the relevant regulations and provisions.

Man stands with smartphone on ear at breakfast table.
Get help

Health offers

As your health partner, we have many offers that support you.

Well looked