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The Well app Symptom Checker

Clear up questions regarding your health: check your symptoms, make a doctor's appointment, order medication, chat with a doctor and much more. It couldn't be easier – with the Well app.

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The advantages for you

  • Check symptoms & get a recommendation.
  • Order medication online with an ePrescription.
  • Manage your own personal health record.
  • Chat directly with a doctor.

Good to know

Designed by experts
Well was jointly developed by medical professionals and health informatics specialists.
No substitute for a doctor
The Well app complements your doctor’s advice, but is not intended as a substitute.
Secure
The app meets all the standards on security and data protection.
One-stop solution
The app gives you free access to many health-related services.

How the Well app works

Check your symptoms easily

Not feeling well? The Symptom Checker gives you an initial assessment in just a few minutes, and recommends whether a home remedy, medication or visit to the doctor will help.

Personal records

You can save your medical history to your own personal health record. That way, you can keep track of all your treatments, medication and appointments. You can upload documents yourself or have your doctor send them directly to the Well app. And the best thing is that your Well app belongs to you alone. Your data is stored securely, and you decide what information you wish to share with whom.

Get medication easily

With an ePrescription from your telemedicine doctor, you can have your medication delivered straight to your door in just a few clicks.

Diseases explained simply

The health glossary also answers many questions about illnesses and helps you find useful home remedies.

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The Well app works on smartphones and tablets with iOS 12.0 and Android 5.1 or later operating systems.

Frequently asked questions

Does the Well app replace my doctor?

No. Well doesn't replace doctors, it just saves you the internet search, which can often be confusing. The digital guide is simply structured and quickly delivers clear information for patients.

Is data privacy guaranteed?

Yes. The app meets all the standards on security and data protection. The health data belongs exclusively to the end users and cannot be viewed by anyone else without their consent. No data is disclosed to insurance companies.

Does CSS itself operate the Well app?

No. Well is an independent platform that is operated by Well Gesundheit AG. The Well app terms of use apply.

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