Head office Lucerne (exterior view)

FINMA ruling

FINMA is ordering CSS to reimburse clients who held supplementary insurance policies between 2013 and 2019. The payments would average around CHF 14 per insured person per year.

Important for you to know

As CSS requires clarity on how it should allocate certain costs, it is continuing the proceedings. We will provide you with all information as soon as the judgement is legally enforceable.

Frequently asked questions

The claim was filed because FINMA believes that we did not correctly allocate certain costs to basic and supplementary insurance. In brief, FINMA (the supervisory authority for health insurers) is ordering CSS to reimburse clients who held supplementary insurance policies between 2013 and 2019. The payments would average around CHF 14 per insured person per year.

Proceedings are still ongoing, and we are unable to provide further information at present.

No. The issue is 'only' how we accounted for certain costs. Proceedings are still ongoing, and we are unable to provide further information at present.

Yes, CSS is in excellent financial shape. We will not reduce benefits or increase premiums as a result of the FINMA order.

We will not be making any payments for the time being. Proceedings are still ongoing, and we are unable to provide further information at present.

We will not be making any payments for the time being. Proceedings are still ongoing, and we are unable to provide further information at present.

We are unable to say at the moment.

No. The issue is 'only' how we accounted for certain costs.

No. If you are insured under mandatory basic insurance you are not affected.

No. It will have no effect on premiums for either basic or supplementary insurance.