An older woman is supported by another woman by her arm while both walk up the stairs in the staircase.

Advice for family caregivers

How can I look after a loved one while protecting my own health? The CSS Health Coaches provide one-to-one advice.

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The advantages for you

  • Learn how to ease your own burden and safeguard your mental health.
  • Our specialists will show you sources of support and possible financial solutions.
  • Get tips on how to balance care and support with your everyday life.
  • For persons insured with CSS, the first consultation with a CSS Health Coach is free of charge.

Advice for family caregivers at a glance

Mental health

The strain can be heavy: Take steps as a family caregiver early to avoid becoming overwhelmed.

Well organised

Our Coaches help you find professional and practical support.

Expert advice

Guidance from specialists in ageing, care, mental health, exercise and nutrition.

How advice for family caregivers works

You discuss your current situation with a CSS Health Coach, clarifying the needs of everyone involved. The consultation provides guidance on the key points family caregivers should keep in mind.

Find a solution together

Whether you have questions about respite care, home care or other services and options, our experts can provide information on the available options for assistance and support as well as helpful tips and useful contacts. Together, you explore improvements and possible solutions.

Help from the Health Coaches

Are you interested in a consultation with a CSS Health Coach? Then go ahead and book your appointment online.

The offer is only available in German and French.

Frequently asked questions

The service is for anyone providing personal care and support to a loved one at home – for example, a partner, father or daughter. To use the service, at least one of the two people – the caregiver or the person being cared for – must be insured with CSS.

The CSS Health Coaches will explain how to check whether you are entitled to financial support – for instance, care allowances, supplementary benefits or an attendance allowance.

For persons insured with CSS, the first consultation is free of charge. There may be a charge for any further sessions.

The first session generally lasts between 30 and 60 minutes. You will also learn how to recognise stress early on and techniques for finding inner calm. You will receive helpful checklists and guides. At the end, you and your Health Coach will agree on the next steps.

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