Advice on old age & care

How do I stay fit in my old age? Where can I get help if I fall ill, and what can I do to prevent loneliness? Our “Old age & care” advice service answers all your questions about growing older.

The advantages for you

  • Personal advice on ways to ease the burden, Spitex services, planning ahead, advance healthcare directives, exercise and psychological support.
  • We provide you with information about financial support and ways to ease the burden.
  • We help you navigate the healthcare system.
  • For persons insured with CSS, the first consultation with a Health Coach is free of charge.

Good to know

For relatives

The offer also applies to relatives. Because coordinating our lives as we care for an elderly family member can be a considerable burden.

Mental health

Loneliness is widespread among older people. Recognise the signs early on, and take steps to prevent social isolation.

Expert advice

Consultations are conducted by proven experts in the fields of old age, care, mental health, nutrition and exercise.

How advice on old age & care works

You discuss your current situation with the Health Coach and identify any needs. Whether you have questions about removing some of the burden, care at home, planning ahead or getting exercise – you and your Health Coach will look for answers and solutions together. The offer is also available to family members.

The Health Coach is here to help

Are you interested in a consultation with a CSS Health Coach? Then give us a call on 058 277 46 00 or write to us.

Frequently asked questions

No. The CSS Health Coaches answer your health-related questions. The information they provide is generally applicable and doesn't include an assessment of your own health situation. It is therefore no substitute for a personal consultation, examination or diagnosis by a recognised doctor. Depending on the situation, this information can be a useful addition to the dialogue between doctor and patient.

For persons insured with CSS, the first consultation is free of charge. There may be a charge for any further sessions.

The first session generally lasts between 30 and 60 minutes. Further steps will then be discussed.

No. CSS Health Coaches don't issue commitments to provide cover, except for health offers and second opinions.

In Switzerland, only one in five people has an advance healthcare directive or ‘living will’. However, it can be a great relief to everyone involved in a worst-case scenario to know that a person’s wishes have been set down in writing.

Our partner Palliativ.ch, the Swiss association for palliative medicine, care and support, is a competent point of contact if you need help filling out the living will or would simply like a template.