Payments & bills
What’s the easiest way to settle a premium statement? What should you do when you receive a doctor’s bill? Find the answers to all your questions about bills and payments.
The premium statement is your bill for insurance cover. You generally pay it monthly. You have the following payment options:
- Direct debit (LSV/DD) (recommended)
- eBill
- Payment slip by post or via myCSS
Bills from service providers
Service providers are doctors, hospitals, physiotherapists or acupuncturists, for example. There are various ways in which service providers can issue bills:
- The bill is addressed to you.
Forward the bill to us once you have checked it and paid it. We’ll refund the amount minus your co-payment. - The bill is addressed to us.
We pay the bill and check how high your co-payment is. We then charge the co-payment to you separately.
