What’s new from 2025
We’re continually enhancing the products and services we offer. We’ve made a number of new changes for you, depending on your insurance, as of January 2025.
Health Account and Health Account Bonus
As of 1 January 2025, all clients with myFlex Hospitalisation Insurance can enjoy the benefits provided by the Health Account. It's no longer necessary to hold this insurance in combination with myFlex Outpatient Insurance.
Access to the Health Account Bonus is also being simplified from 1 January 2025: Holding a combination of different products is no longer a requirement. From then on, all clients with myFlex Hospitalisation Insurance (Balance or Premium), CSS Standard Insurance or CSS Standard Plus Insurance can enjoy benefits from the Health Account Bonus.
Advantages for you
We support your health-related activities through the Health Account. You can now get contributions towards cross-country skiing lessons, digital nutrition and weight loss offers, and the cost of a birth doula.
Check-up
A Check-up helps you to be proactive about your health. We have updated our Check-up offer: From 1 January 2025 we will pay a 50% share of the costs, up to CHF 1,000. We have also extended the choice of providers. You can now choose any service provider as defined in the Federal Health Insurance Act to carry out the Check-up. The benefit can be claimed once every two calendar years.
Outpatient Insurance
CSS is expanding the benefits that support mental health under myFlex Outpatient Insurance as well as Standard Insurance and Standard Plus Insurance. The YLAH app is now covered, which provides digital content and exercises that can be used between conventional psychotherapy treatment sessions.
"Zoom" combined discount
We have worded the article concerning the "Zoom" combined discount more precisely in the General Insurance Conditions (GIC) for the following types of insurance:
- Emergency Insurance (Article 9.1)
- CSS Standard Insurance (Article 10.1)
- Alternative 01 (Article 17.1)
- Alternative 97 (Article 9.1)
This does not change anything for the insured persons. The wording is now the same across all four insurance products:
Insured persons are entitled to the “Zoom” combined discount up to the end of the calendar year in which they turn 30 and providing they have taken out the following insurances (cumulative):
- CSS Standard Insurance
- 1997 Alternative Insurance or 2001 Alternative Insurance
- Option 1 Emergency Insurance
Insured persons are entitled to the "Zoom" combined discount up to the end of the calendar year in which they turn 30, providing they have taken out CSS Standard Insurance, Alternative Insurance 1997 or Alternative Insurance 2001 and Emergency Insurance Option 1.
Family discount under myFlex Outpatient Insurance
We’re adjusting the family discount for myFlex Outpatient Insurance. Insured families with children and young people up to age 20 will now get a 50% discount in each category:
|
New family discount |
Former family discount |
|
|---|---|---|
| Economy | 50% | 100% |
| Balance | 50% | 75% |
| Premium | 50% | 75% |
The General Insurance Conditions (GIC) are being amended accordingly. They’ll be valid from January 2025.
Right of termination
If the change to the family discount causes a change in your premiums for myFlex Outpatient Insurance, you have the right to cancel this insurance. To ensure we can process your notice of cancellation on time, it must reach us here at CSS by 31 December 2024 at the latest.
